Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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COVID-19 Touchless Technology vs. COVID-19
Touchless Technology vs. COVID-19

During the COVID-19 pandemic, many condos, co-ops and rental buildings in NYC restricted the entry of nannies, dog walkers, housekeepers, outside contractors, etc. to their properties, limiting access to residents and essential building sta…

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COVID-19 IREM Releases Updated Pandemic Guide
IREM Releases Updated Pandemic Guide

With stay-at-home and shelter-in-place orders beginning to ease across the country (and everyone very eager to return to at least some semblance of normalcy), businesses aren’t the only entities navigating the path to reopening. Multifamily…

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Q&A Q&A: Getting Access to a Contract
2020 June Q&A: Getting Access to a Contract

Q. I pay HOA fees for landscaping. Not all areas of the development are the same—some streets just have ornamental trees and a minimal amount of leaves falling. My block is swamped with leaves on the ground that begin in September, but I …

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Q&A Q&A: Board Members Who Are Delinquent with Their Fees
2020 June Q&A: Board Members Who Are Delinquent with Their Fees

Q. I am living in a small complex with 21 units in Northern New Jersey. We have six people on the board and they all live in the complex and don’t pay the maintenance fees. Is it legal in New Jersey to get compensated to be on the board a…

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