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Q&A Q&A: Fixing Dirty Water
2026 Winter Q&A: Fixing Dirty Water

Q. Residents of our 250-unit HOA in New Jersey have been complaining about dirty water for well over a year. First, the board and management told us it was an individual unit problem—then they replaced boilers, to no avail. We still had d…

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Maintenance Closeup of weathered doorbell panel on red wooden wall
2026 Winter Replacing Intercom Systems

We all know that technology is continuously evolving—sometimes faster than the physical and mechanical infrastructure around it. A glaring example of this is intercom systems. They’re standard fare in nearly every apartment building, from t…

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Insurance Man signature document for life insurance investment
2026 Winter Responsibilities, Insurance & Protection

Life in a co-op or condominium is shaped by shared spaces, collective decision-making, and a complex web of responsibilities, including having appropriate insurance coverage. This guide explains the essentials of understanding your obligati…

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On The Board Board Powers & Responsibilities
2026 Winter Board Powers & Responsibilities

Despite their sizable influence, and the fact that their members are residents of the communities they govern, co-op and condominium boards are often misunderstood. What can they do? What can’t they do? Can they approve a request from one r…

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Management Changing Management
2026 Winter Changing Management

It’s a truism that nothing lasts forever—and that includes management contracts. Shared interest communities change management companies all the time, and for a variety of reasons. Those reasons can range from cost to effectiveness and ever…

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Q&A Wide-open mouth of angry screaming boss, and cloud for text
2025 Fall Q&A: Verbal Harassment

Q.  What can be done when the president of the condo association verbally harasses the building’s superintendent?                                  —Super Supporter A. “Board members of common interest communities can easily put the ass…

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Q&A Concept of conflict of interest,  represented by arrows pointing in different directions
2025 Fall Q&A: Legal Restrictions

Q. We have a member of the board of trustees of our co-op village who is a licensed realtor. Is he legally restricted from listing or selling units that are owned by the village, due to a conflict of interest? Also, is a board legally res…

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Management Graduation cap with a lightbulb on the book and globe in the classroom. Education learning concepts in school or university. Idea knowledge of innovative technology, science, and mathematics.
2025 Fall Continuing Education for Managers

There’s no such thing as too much education—and that’s especially true in the realm of multifamily property management. Keeping one’s skills sharp and knowledge base both broad and current is a must for all management professionals, regardl…

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