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Category: Association Operations

Management side view of hipster girl with colorful hair sitting in armchair and blowing smoke
2025 Expo Managing Cannabis

With cannabis use becoming increasingly normalized (as of 2023, 38 states permit medical marijuana use and 23 permit both medical and recreational consumption), co-op and condo administrators are faced with yet another quality-of-life issue…

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Management Mixed race father reading a story book to daughter and son while sitting with beautiful wife on couch. Young multiethnic man sitting on floor carpet reading a fairy tale to his kids. Happy parents holding book and spending time with children on a happy weekend.
2025 Expo Families, Kids & Quality of Life

Managing or administering a multifamily community like a condo, HOA, or co-op building is a lesson in balancing diverse, sometimes conflicting interests and priorities for the collective good. In buildings and associations where residents l…

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Maintenance Megaphone, stop and man with protest, speech and justice on a white studio background. Person, model or activist with a bullhorn, rejection or graphic sign for warning, speaker for equality or change
2025 Expo Stopping Noise Complaints Before They Start

Noise complaints are easily the number-one grievance of people living in high-density, vertical communities with shared walls, floors, and common spaces. No matter how long you’ve lived in a city, and how accustomed you are to a certain bas…

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Finance Debt collection, unpaid fines and tax arrears notices
2025 Expo The Collections Process

Positive cash flow is the lifeblood of any multifamily residential community, be it a rental building, co-op, condo, or HOA. However, because the latter three are nonprofit entities, maintaining consistent cash flow is even more critical to…

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Management Welcome to the team banner in hands. Partnership, teamwork concept. Vector on isolated background. EPS 10.
2025 Spring Onboarding New Building Staff

The first day of work can be intimidating; there are new coworkers, new tasks, new routines, and lots of new names and faces to remember. Whether the new hire in question is a super, porter, custodian, or other on-site staff member, that ac…

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Maintenance Quality light. Construction workers installing new window in house together
2025 Spring Minimizing the Impact of Major Renovations

Capital projects like major facade work, window replacements, and essential system overhauls can significantly disrupt daily life for the people who call a co-op or condo building home. Engineers, general contractors, and construction compa…

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Management Diverse Identity Design group of multicolored fingerprints together as a beautiful tapestry of humanity as core values of creativity diversity inclusion belonging and multiculturalism or forensics icon.
Winter 2025 Managing Diverse Communities

The term ‘diversity’ encompasses an expansive range of demographics within a population, from ethnicity, age, gender and orientation, ability, religion, and socioeconomic status to culture, language, and personal lived experience. These fac…

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