Category: Owner Relations

Owner Relations Neighbor Noise
Neighbor Noise

Noise is an acknowledged part of community life, especially in multifamily apartment buildings.  Some noise is external; traffic, garbage collection, people shouting on the street or in the parking lot. That’s one of the main reasons for zo…

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Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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Owner Relations Vulnerable Residents
2016 December Vulnerable Residents

Whether we’re talking day-to-day safety or emergency planning, most multifamily buildings and HOAs have something on the books to address both standard operating procedures and things like alerts and evacuations. And that’s great if you’re …

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Owner Relations Keeping Track of Paperwork
2014 February Keeping Track of Paperwork

While keeping the records of the association is not the most fascinating part of serving on a board, it is in some ways the most important. In fact, the flow of paperwork is the lifeblood of the community. The Articles of Incorporati…

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Owner Relations Board/Owner Do’s & Don’ts
2014 February Board/Owner Do’s & Don’ts

It only takes a few minutes of Googling to uncover the traits that make a successful person or business owner. For example, Entrepreneur magazine’s Steven Key wrote the article, “5 Qualities of Successful Persons,” which included such trai…

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Owner Relations Howdy, Neighbor
2014 February Howdy, Neighbor

The word community, like many words in the English language, has more than one interpretation. A community can be identified as a geographical location—a physical infrastructure of streets, parks and buildings, defined by tangible brick an…

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Owner Relations Building a Better Board
2013 February Building a Better Board

 Working in groups can be a challenge. Working in groups when people’s homes—and possibly their life savings—are involved can be a far greater challenge. It’s one faced every day by those brave souls who volunteer to serve on their co-op  …

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Owner Relations Better, Stronger, Faster...
2013 February Better, Stronger, Faster...

 These days, there are few people who don’t have a business website, a Facebook account and even a Twitter handle. It’s the same for buildings.    As the rise of online social media invades nearly every aspect of our daily  life, co…

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Owner Relations Taming Transient Turmoil
2013 February Taming Transient Turmoil

 As housing markets in many parts of the country—including New Jersey—have foundered, many developers have opted to convert portions of communities  originally intended to be condominiums into rental properties.    When a developmen…

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Owner Relations Neighbor to Neighbor
2013 February Neighbor to Neighbor

 When someone moves into a community, they often look for the friendliness and  camaraderie that living in an association brings. But with many personalities  often butting heads on everyday living situations, it can often get tense and  t…

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