COVID-19 Seasonal Pests
Seasonal Pests

Whether in a single-family home or an apartment building, every homeowner has experienced that moment: he or she turns on the kitchen light in the middle of the night to see a huge water bug scurry across the counter, or hear the sound of t…

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COVID-19 Social Programming vs. Social Distancing
Social Programming vs. Social Distancing

For many buyers, a key factor in deciding to purchase a home in a residential community rather than opt for private, single-family ownership is often the appeal of amenities that come with condo, co-op, and HOA living—pools, gyms, clubhouse…

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COVID-19 Collections in 2020
Collections in 2020

The first seven months of 2020 have been difficult and uncertain for our country. With the emergence of the COVID-19 pandemic, we are all navigating uncharted waters and doing our best to adapt. Amid this unprecedented challenge, racial ten…

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Owner Relations Communicate...and Then OVERcommunicate
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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COVID-19 Touchless Technology vs. COVID-19
Touchless Technology vs. COVID-19

During the COVID-19 pandemic, many condos, co-ops and rental buildings in NYC restricted the entry of nannies, dog walkers, housekeepers, outside contractors, etc. to their properties, limiting access to residents and essential building sta…

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