Category: Association Operations

Maintenance Quality light. Construction workers installing new window in house together
2025 Spring Minimizing the Impact of Major Renovations

Capital projects like major facade work, window replacements, and essential system overhauls can significantly disrupt daily life for the people who call a co-op or condo building home. Engineers, general contractors, and construction compa…

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Management Diverse Identity Design group of multicolored fingerprints together as a beautiful tapestry of humanity as core values of creativity diversity inclusion belonging and multiculturalism or forensics icon.
Winter 2025 Managing Diverse Communities

The term ‘diversity’ encompasses an expansive range of demographics within a population, from ethnicity, age, gender and orientation, ability, religion, and socioeconomic status to culture, language, and personal lived experience. These fac…

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Management Data analysis science and big data with AI technology. Analyst or Scientist uses a computer and dashboard for analysis of information on complex data sets on computer. Insights development engineer
Winter 2025 Clear Communication

Author and former presidential speechwriter James Humes once said, “The art of communication is the language of leadership.” In multifamily communities, transparent and open communication helps ensure smooth operations and leads to greater …

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Maintenance Water droplets on the rubber membrane. Waterproofing...  Close-up selective focus area.
2024 Fall The Slush is Coming

As the leaves change and the weather cools, it’s time to make like the squirrels and start preparing for winter. For shared interest communities, that often means dusting off the winter snow-removal supplies and equipment, from shovels and …

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Management Portrait of senior friends taking care of vegetable plants in urban garden in the city. Pensioners spending time together gardening in community garden in their apartment complex. Nursing home residents gardening outdoors. Senior sisters have same hobby.
2024 Fall Managing Aging Residents

Homeownership is a long-term commitment for most. In the context of a multifamily community like a condo or co-op, it’s not unusual for many owners and shareholders in the building to have purchased their units around the same time in early…

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Security Stepping Up Your Building’s Data Security
2024 Fall Stepping Up Your Building’s Data Security

A decade ago, I was elected onto the board of a condo of a fairly young building that was plagued with assessments, lawsuits, and other issues. A previous board member—happy to pass on the troubled torch—came over to hand me a binder as pa…

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Management Text Fiduciary Duty on notepad in front of an office desk
2024 Fall Fiduciary Duty Explained

As members of co-op corporations and condominium associations, we often hear the term fiduciary duty bandied about.  But what does it really mean to be a fiduciary? Stated simply, the term ‘fiduciary’ means trust. When a person managing the…

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Management New rules alarm message on a wooden desk in a bright indoor environment
2024 Fall Amending Bylaws and House Rules

A community’s governing documents, including its bylaws and house rules, are like a country’s constitution and laws. They are—or at least they should be—‘living’ documents that, like our state and national laws and constitution, occasionall…

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