Q Our management company just changed hands. The building records were shipped to
the co-op, placed in a room across from the laundry and the rumor is that only
the superintendent has the key. The other night when the new manager came, he
left the door unlocked and the records were exposed to anyone who had access to
that room. Since this new manager does not see the importance of housing our
records at his location, I am afraid of identity theft and want my folder
removed from that room. Do I have the right as a board member and shareholder
to remove it?
—Concerned Shareholder
A “The management company has a fiduciary obligation to the unit owners to
safeguard their records,” says Hackensack-based attorney Donald Onorato. “Likewise, the letter writer as a member of the board of trustee has an
obligation to the association to ensure that the interests of the shareholders
are protected and their personal information is not compromises.
“The letter writer should consult with fellow board members, and advise the
management company in writing that the records have not been safeguarded and
they must immediately place these records in a safe place to ensure that
personal information such as social security numbers, etc. are not stolen or
compromised. The board member should not just remove his/her personal file, but as the
association acts through a board of trustees, the board should ensure that the
records are protected.
“If the management company does not understand the importance of safeguarding
records, the board should contact its counsel since it is clear that the
management company has been negligent in allowing potentially sensitive
information to be disclosed to a third party.” n
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